Monday, February 12, 2007

Starbucks Experience

I just got home from Starbucks, where I was greeted by a very lovely voice with tons of energy and excitement. I was so impressed with her attitude, I engaged her and started responding with tons of happiness and energy.

Then she mentioned as I was smiling, "You have a beautiful smile!" I was just about to say, "Do you have a camera" when she piped up and said, "Yes we do have a camera and u do have a very beautiful smile." I was starting to turn red, but moved up to the drive thru window to pay for my Tall Carmel Apple Cider w/o whipped cream ($2.30).

When I got to the window the same lovely voice accepted my Visa card and another guy w/ a lot of energy handed me a my drink in a Venti ($4.08) cup, not a Tall. On the side of the cup, was written "To the guy w/ a great smile." Followed with a smiley face (see example --> :-)

That definitely created a WOW factor for me and despite their expensive price tag, I will continue visiting that Starbucks because they know how to dazzle and amaze their clients.

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